Delivery
Shipping & Delivery
We ship authentic Nepali groceries from our Vancouver warehouse to every province and territory across Canada. Rates and speeds vary by region — find yours below.
Same-Day Delivery — Metro Vancouver Only
Need it today? Call us at 236-471-5891 to arrange same-day delivery within Metro Vancouver. Same-day is not available online — phone orders only.
Delivery Rates by Region
Metro Vancouver
- Standard
- $5 · FREE over $35
- Same-Day
- Call to arrange
5–10 business days
236-471-5891 · Metro Van only
Free Standard delivery applies to the discounted order subtotal. No blanket free delivery on other options or regions.
Rest of BC
- Standard
- $10
- Express
- $20
5–10 business days
~2 days to major cities · rural areas may take longer
Rest of Canada
- Standard
- $15
- Express
- $25
5–10 business days
~2 days to major cities · rural areas may take longer
Includes all provinces and territories (Yukon, Northwest Territories, Nunavut).
Where We Deliver
We deliver to all ten provinces and three territories across Canada. We ship from our warehouse in Vancouver, BC.
- ✓British Columbia
- ✓Alberta
- ✓Saskatchewan
- ✓Manitoba
- ✓Ontario
- ✓Quebec
- ✓New Brunswick
- ✓Nova Scotia
- ✓Prince Edward Island
- ✓Newfoundland & Labrador
- ✓Yukon
- ✓Northwest Territories
- ✓Nunavut
Order Processing
Orders are typically processed and dispatched within 1 business day of payment confirmation. Orders placed after 2 pm PST on a weekday, or on weekends and public holidays, are processed the next business day. You will receive a shipping confirmation email with tracking information once your order is on its way.
Delivery Timeframes
Estimated delivery times are counted in business days (Monday–Friday, excluding Canadian statutory holidays) from the date of dispatch. Standard delivery takes 5–10 business days to all regions. Express delivery reaches major cities in approximately 2 days; rural and remote addresses — including in the territories — may take longer.
Timeframes are estimates. Delays can occur due to carrier capacity, weather events, or remote addresses.
Packaging
We pack your order carefully to prevent damage in transit. Fragile or breakable items are wrapped individually. If your order arrives damaged, please take photos and contact us within 48 hours at [email protected] — we’ll make it right.
Questions?
For shipping enquiries email us at [email protected] or call 236-471-5891 and we’ll get back to you as soon as possible.